Question 1

What types of LED bulbs do you offer?

Accepted Answer

We offer a comprehensive range of LED automotive lighting products including headlight bulbs (H1, H4, H7, H11, 9005, 9006, 9012, etc.), CANBUS-compatible bulbs for European vehicles, fog lights, interior lights, work lights, light bars, and Bi-LED projector lenses for retrofit applications.

Question 2

Are your LED bulbs compatible with my vehicle?

Accepted Answer

Our LED bulbs are designed to fit most vehicles using standard bulb sockets. You can check your vehicle's owner manual or existing bulb type to find the compatible model. For vehicles with CANBUS systems (BMW, Mercedes, Audi, VW), we recommend our SUPER CANBUS series to avoid error codes.

Question 3

What is the lifespan of your LED bulbs?

Accepted Answer

Our LED bulbs are rated for 40,000 to 80,000 hours depending on the model. The N9 MAX series offers 80,000 hours lifespan. This is significantly longer than traditional halogen bulbs (500-1,000 hours) or HID bulbs (2,000-5,000 hours).

Question 4

Do you offer different color temperatures?

Accepted Answer

Yes, we offer LED bulbs in various color temperatures. The most common are 6000K (pure white) and 6500K (daylight white) for headlights. Our fog lights also come in 3000K (golden yellow) for better visibility in fog, rain, and snow conditions. Some models offer dual-color switching between 3000K and 6000K.

Question 5

What is the difference between your N9 MAX and standard series?

Accepted Answer

The N9 MAX series is our flagship line featuring 110W power output, 50,000 lumens, advanced turbo cooling technology, and 80,000-hour lifespan. Standard series offers 45-60W power with 8,000-12,000 lumens, suitable for budget-conscious buyers who still want quality LED upgrades.

Question 6

What does CANBUS mean and why does it matter?

Accepted Answer

CANBUS (Controller Area Network Bus) is a vehicle communication system used in modern European cars (BMW, Mercedes, Audi, VW, etc.). These systems detect when a bulb draws less power than expected and may trigger error codes. Our SUPER CANBUS bulbs have built-in resistors to simulate halogen bulb power draw, preventing error messages.

Question 7

How bright are your LED headlights compared to halogen?

Accepted Answer

Our LED headlights are 3-10x brighter than stock halogen bulbs. A standard halogen H7 produces about 1,500 lumens, while our N9 MAX H7 produces 50,000 lumens (25,000 per bulb). Even our entry-level LEDs at 8,000 lumens are significantly brighter than halogen.

Question 8

Do LED bulbs require a ballast or external driver?

Accepted Answer

Most of our LED bulbs are plug-and-play with integrated drivers and cooling fans. No external ballast is needed like HID systems. Simply remove your old halogen bulb and install the LED replacement. Some vehicles may require a CANBUS decoder, which we can supply.

Question 9

What is the IP rating on your products?

Accepted Answer

Most of our LED headlights are rated IP67 or IP68. IP67 means complete protection against dust and can withstand temporary water immersion up to 1 meter. IP68 provides even better water resistance for harsh conditions. Our work lights are typically IP68 rated for outdoor use.

Question 10

What cooling system do your LED bulbs use?

Accepted Answer

We use multiple cooling technologies: turbo fans for high-power models (N9 MAX), passive aluminum heatsinks for compact models, and copper heat pipes for premium thermal management. Proper cooling ensures stable performance and extends bulb life significantly.

Question 11

Will LED bulbs affect my car's electrical system?

Accepted Answer

LED bulbs draw less power than halogen bulbs (typically 30-55W vs 55-65W), so they won't strain your electrical system. However, some vehicles may need a CANBUS decoder or anti-flicker module. Our CANBUS series includes these features built-in.

Question 12

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product. Most LED headlight bulbs have an MOQ of 50 sets, while smaller items like interior bulbs may have higher MOQs. Contact us for specific product MOQ information.

Question 13

Do you offer samples?

Accepted Answer

Yes, we offer product samples for qualified buyers. Sample orders can be placed with a small quantity to test our products before placing bulk orders. Sample costs may apply.

Question 14

What payment methods do you accept?

Accepted Answer

We accept various payment methods including T/T (bank transfer), PayPal, Western Union, and L/C for larger orders. Payment terms can be discussed based on order size and customer relationship.

Question 15

Can I get custom packaging or branding?

Accepted Answer

Yes, we offer OEM/ODM services including custom packaging, private labeling, and product customization. MOQ requirements may apply for custom orders.

Question 16

Which countries do you ship to?

Accepted Answer

We ship to over 80 countries worldwide including the USA, UK, Germany, France, Spain, Australia, UAE, Saudi Arabia, Russia, and many more. Contact us if your country is not listed.

Question 17

How long does shipping take?

Accepted Answer

Shipping time depends on the destination and shipping method. Express shipping (DHL, FedEx, UPS) typically takes 3-7 days. Sea freight takes 15-45 days depending on the port of destination.

Question 18

Do you provide tracking information?

Accepted Answer

Yes, we provide tracking numbers for all shipments. You will receive the tracking information once your order is shipped, and you can track your package online.

Question 19

What warranty do you offer?

Accepted Answer

All our LED products come with a 2-year warranty against manufacturing defects. The warranty covers replacement of defective products but does not cover damage from improper installation or misuse.

Question 20

How do I make a warranty claim?

Accepted Answer

Contact our support team with your order number, product details, and description of the issue. We may ask for photos or videos to assess the problem. Valid claims will receive replacement products.

Question 21

What is your return policy?

Accepted Answer

We accept returns of unopened products within 30 days of delivery. Please contact us before returning any items. Return shipping costs may apply depending on the reason for return.

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